ORDERING
In Lebanon, we offer three easy and simple ways in which you can order your Caffitaly System products with Brandz Middle East S.A.R.L.
- Online at caffitaliano.com
- Over the phone on 00961 70 173 172
- Email us at sales@caffitaliano.com with your request and contact details (please do not include your credit card details. We will contact you by phone for your payment).
Buy Online, our range of Caffitaly System machines, capsules and accessories in Lebanon – Brandz Middle East S.A.R.L. is the Sole distributor in Lebanon
First, and before you can place an order, you will need to register/create an account and then log in.
Second, when you are done with your shopping, chose the products you like and added them to your Shopping Bag, you conclude the checkout process and pay the final sum stated in your generated invoice together with the delivery fee if applicable.
Third, after you finalize your order, and provided that you have created an account with us (Step one), you will receive an e-mail in your email address you provided. You will then be contacted by phone by one of our Customer Representatives to confirm your order and to dispatch it. That’s why it is mandatory to include your mobile number and all details asked in the order placement. Our Customers will receive 3 sets of emails; when the order is placed, when the payment is received and when the order is delivered.
Your satisfaction is important to us, However, BRANDZ MIDDLE EAST S.A.R.L. is not liable, if in some instances, the technology or internet fails us, or your order attempt is unsuccessful, or in the case of a discrepancy of any nature. In these special circumstances, we will do our best to resolve any issue you encounter and to conclude your order transaction to your satisfaction on condition that you contact us, in order for us to take action.
Note: Placing an order is legally binding but this does not affect your statutory rights as a consumer. For more details you can also have a little look at ‘Returns & Refunds Policies’ and on the ‘Terms and Conditions’.
If, in our reasonable opinion, a customer acts against these Terms and Conditions, we do reserve the right to cancel or suspend their involvement in a sale. This includes non-payment of ordered products or fraudulent use of our website and/or sales.
PAYMENT INFORMATION
We offer several payment options such as Western Union and Cash on Delivery. We will be accepting credit / debit cards real soon. Stay tuned!
SHIPPING INFORMATION
You can choose your preferred way of shipment, the way that suits you best:
1. Pick up from the store, no fees applicable.
Address: Jounieh, sea side road – Lamedina building, Suite 129 – Facing Telefrique du Liban
Open Hours: Monday through Friday from 9:00 AM to 5:00 PM & Saturdays from 9:00 AM to 1:00 PM
2. Delivery to a shipping address:
– No fees – Free Delivery if the order is above 100 USD
– 7 USD delivery fees, if the order is below 100 USD.
For more information about buying Caffitaly System products in Lebanon, please call us on +961 70 173 172