TERMS AND CONDITIONS
Any reference to “Company, we”, “us”, “our” or “ourselves” refers to Brandz Middle East S.A.R.L.
Registered Address (for pick-up and returns)
Brandz Middle East S.A.R.L.
Lamedina Building, Suite 129
Jounieh, Sea Side Road
Tel: 00 961 70 173 172
We hope you have a lovely experience on our website, it is crafted for friendly usage, and the customer’s behavior is one of our main concerns. If by any chance, something goes wrong, we jump on the problems and try to sort them straight away.
Acceptable Uses of This Website:
This website may be used only for legitimate, informational and shopping purposes. Any other use, including the duplication, reproduction, distribution, modification, republication, transmission and display of the content on this site is strictly prohibited. No portion of this site may be exploited for any commercial purpose that is not expressly permitted by Company. It is also prohibited to harm this site in any way, or otherwise use it in an improper manner. Improper use of the site includes but is not limited to hacking into the site’s systems, spoofing or faking e-mail headers or slowing or stopping the functionality of the site.
Reservation of Right to Refuse Service:
Company, and its affiliates, reserve the right to refuse service, terminate accounts and/or cancel orders in its discretion including, without limitation, if Company believes that the customer conduct violates applicable law or is harmful to the interests of Company, and its affiliates.
In Lebanon, we offer three easy and simple ways in which you can order your Caffitaly System products with Brandz Middle East S.A.R.L.
- Online at caffitaliano.com
- Over the phone on 00961 70 173 172
- Email us at [email protected] with your request and contact details (please do not include your credit card details. We will contact you by phone for your payment).
Buy Online, our range of Caffitaly System machines, capsules and accessories in Lebanon
Brandz Middle East S.A.R.L. is the Sole distributor in Lebanon
First, and before you can place an order, you will need to register/create an account and then log in.
Second, when you are done with your shopping, chose the products you like and added them to your Shopping Bag, you conclude the checkout process and pay the final sum stated in your generated invoice together with the delivery fee if applicable.
Third, after you finalize
Your satisfaction is important to us, However, BRANDZ MIDDLE EAST S.A.R.L. is not liable, if in some instances, the technology or internet fails us, or your order attempt is unsuccessful, or in the case of a discrepancy of any nature. In these special circumstances, we will do our best to resolve any issue you encounter and to conclude your order transaction to your satisfaction on condition that you contact us, in order for us to take action.
Note: Placing an order is legally binding but this does not affect your statutory rights as a consumer. For more details you can also have a little look at ‘Returns & Refunds Policies’ and on the ‘Terms and Conditions’.
If, in our reasonable opinion, a customer acts against these Terms and Conditions, we do reserve the right to cancel or suspend their involvement in a sale. This includes non-payment of ordered products or fraudulent use of our website and/or sales.
We offer several payment options such as Western Union and Cash on Delivery. We will be accepting credit / debit cards real soon. Stay tuned!
You can choose your preferred way of shipment, the way that suits you best:
1. Pick up from the store, no fees applicable.
Address: Jounieh, sea side road – Lamedina building, Suite 129 – Facing Telefrique du Liban
Open Hours: Monday through Friday from 9:00 AM to 5:00 PM & Saturdays from 9:00 AM to 1:00 PM
2. Delivery to a shipping address:
– No fees – Free Delivery if the order is above 100 USD
– 7 USD delivery fees, if the order is below 100 USD.
For more information about buying Caffitaly System products in Lebanon, please call us on +961 70 173 172
Please note that the prices as stated on our website are in USD and are inclusive of VAT. BRANDZ MIDDLE EAST S.A.R.L. has the right to change and amend prices without notice as it sees fit and in accordance with its interests.
When applicable, delivery costs will be added to your order and the final total will include VAT calculated on your products and the cost of delivery. For all orders being delivered to an address in Lebanon, your final total will include VAT at 10%. We do not accept orders delivered outside the Lebanon. The total amount in the check-out is detailed and lists the 10% VAT
We update and make sure our inventory of products is real-time. In certain specific cases, and due to reasons beyond our control, we may not be able to supply you with certain item/s you may have ordered. In these rare circumstances, we can always support you by taking your order and informing you when the item/items become available, or offer you an alternative or a refund.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
This statement discloses the privacy practices and policies for Caffitaliano website. If you have any questions about these practices and policies, please email us [email protected]
Your personal data will only be used for processing and invoicing your order only. If you would like to be kept up to date with all the new Caffitaliano news, you can opt in for our newsletter; you can subscribe your email to our Newsletter at the right side on the footer. You will then receive an email that confirms your submission; you can also unsubscribe from our mailing list at anytime by referring the the confirmation email or at the bottom of any newsletter you receive from us.
Our newsletters and other direct marketing can be issued by us, Brandz Middle East S.A.R.L. or Caffitaliano Marketing team.
Your name, email address, phone number and address or any order data are not publicly available and we won’t pass it on to any third party. We treat your data as strictly confidential!
For any inquiry, you can always contact us on 00961 70 173 172. If you would like to change your personal data on our database or you want to inspect your personal data on file please e-mail us on [email protected]
REFUND AND RETURN
If you have changed your opinion about purchasing our products, you can return or exchange your purchase for up to 10 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, you will be offered an exchange or a refund (amount refunded is case by case), after we have received the returned products. In the event of damaged or faulty products or products that do not correspond to the description given at the time of sale, we will pay for additional postage and transport costs.
All texts, designs, trademarks, icons, logos, brand names, product names, titles, sounds, music, graphics, video interfaces, visual interfaces, photographs, artwork and source code including, but not limited to, the functioning look and feel of such contents contained on the website is owned by its respective owners or its content suppliers and is protected by local and international trade dress, ??? copyright, patent and trademark laws and various other intellectual property rights and unfair competition laws.
BRANDZ MIDDLE EAST and its logos are the registered trademarks of BRANDZ MIDDLE EAST S.A.R.L., in Lebanon and certain other territories. CAFFITALY SYSTEM and its logo are the registered trademarks of CAFFITALY SYSTEM SPA in Italy and other certain Territories. All content, including logos, graphics, photographs and product descriptions pertaining to CAFFITALY are owned by CAFFITALY SYSTEM SPA. All other content, including logos, graphics, photographs and product descriptions are owned by Company. The trademarks and content appearing on this site may not be used in connection with any third party without the express written consent of BRANDZ MIDDLE EAST S.A.R.L.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Company provides this website on an ‘as is’ basis and ‘as available’ basis. Company makes no representations or warranties of any kind express or implied, as to the operation of this website or the information content, material or products included on this website. Your use of this website is at your sole risk.
To the fullest extent permited by applicable law, company disclaims all warranties, expressed or implied, including but not limited t to implied warranties of merchantability and fitness for a particular purpose. Company does not warrant that this website, its servers, or email sent from company, are free of viruses or other harmful components. BRANDZ MIDDLE EAST S.A.R.L is not liable for any damages of any kind arising from the use of this website including but not limited to, direct, indirect, incidental, punitive and consequential damages.
Last modified: December, 2015
You can call us on +961 70 173 172. Alternatively, you can send us an e-mail to [email protected] to place an order, to update your personal information, or with any queries, problems or questions you may have.